プライバシーポリシー

Privacy Policy

At Ganyees Tokyo, we prioritize the privacy and protection of your personal information. This policy outlines how we collect, use, and safeguard your information when you visit or make a purchase on our website. We may update this policy from time to time, so please check back periodically to ensure you are aware of any changes.

1. Collecting Personal Information

When you visit Ganyees Tokyo, we collect information to improve your shopping experience and process your orders effectively. The information we collect includes:

  • Device Information: Details like web browser version, IP address, time zone, and interactions with our website. We collect this automatically through cookies, log files, and similar tracking technologies to understand site usage and improve functionality.
  • Order Information: Information such as your name, billing and shipping address, payment details, email address, and phone number, which we use to process your orders, confirm transactions, and prevent fraud.
  • Customer Support Information: Information provided to assist with inquiries and support requests.

We collect this information directly from you when you make a purchase, browse our website, or contact us.

2. Use of Personal Information

We use your personal information to provide and improve our services, including:

  • Order Fulfillment: Processing payments, arranging shipping, and communicating order status.
  • Marketing and Promotions: Occasionally, we may send promotional emails about new products, special offers, or other updates that we believe may interest you. You can opt out of these communications at any time.
  • Improving Our Website: Data from cookies and analytics help us better understand customer behavior and tailor the website to your preferences.

3. Sharing Personal Information

We share your personal information with trusted service providers to support our operations and fulfill our contracts with you, including:

  • E-commerce and Shipping Platforms: Our site is powered by Shopify, and we use platforms like ShipStation to manage shipments. You can view Shopify's Privacy Policy to learn more.
  • Advertising and Analytics: We partner with services like Google Analytics, Facebook, and Pinterest for targeted advertising. You can adjust your preferences or opt out of personalized ads by visiting their respective settings or policies.

We may also share your information as required to comply with legal obligations, such as responding to lawful requests or protecting our rights.

4. Cookies and Tracking Technologies

Cookies are small files stored on your device that help us recognize your preferences. We use cookies to:

  • Track website traffic and browsing patterns to enhance user experience.
  • Customize our website to reflect your preferences.

You can choose to accept or decline cookies through your browser settings. Disabling cookies may limit some features of our website.

5. Security

We are committed to securing your personal information and have implemented appropriate technical and organizational measures to prevent unauthorized access or disclosure.

6. Contact Us

If you have questions about this policy or wish to make a privacy-related request, please reach out to us at: